£5 Off Your Next Journey When You Use Code SEPTEMBER5
What our customers say
KEITH COX
"Over all very good . Clean nice manner man including the slit cockup on the website and pickup point very happy with all"
GILLIAN DRYSDALE
"Driver was a few minutes early which I appreciated "
ULRIK EDELBO
"Everything was good"
ANGUS JONATHAN MILLER
"Polite driver"
GEORGINA ROSS
"The driver was on time, a good laugh and overall we had a really good experience with him. However, I spoke with a member of your staff on the phone the day before the journey who was unhelpful and extremely patronising. He asked why I had booked an 12 seater for 8 people plus bags, so I explained that I had done this to ensure that we had enough space for suitcases. He then challenged why I had done this several times, despite the fact that I had explained that I hadn't realised there was a safety procedure in place which presented placing bags on seats (it wasn't mentioned anywhere on your website, and I had previously travelled with companies who had done this). The way he spoke to me was extremely rude, and I don't feel that he would have behaved this way if I was not a young woman. I am a paying customer regardless, and there's no need to speak to anyone in this manner. After what felt like a telling off from a school teacher, I eventually had to ask what he would propose I do to amend the booking for a larger taxi, at which point I was told I would need to pay a higher price. This wasn't a problem, and was sorted out with the driver on the day. However, once we were all in the vehicle, the driver did put bags on seats - exactly what I'd been told you weren't able to do! Overall, this whole problem could have been solved in polite manner rather than the rude way in which it was handled, which will put me off booking with you again."